How Can We Help You?

Booking is simple! Browse our available trips, select your preferred date and departure point, choose the number of tickets you need, and complete your booking through our secure payment system. You'll receive instant confirmation via email with your e-tickets.

Yes! Simply select the number of tickets you need when booking. For large groups (10+ people), we recommend contacting the operator directly for potential group discounts or special arrangements.

Yes, you'll receive an immediate email confirmation with your booking reference, trip details, and e-tickets. Please check your spam folder if you don't see it within a few minutes. You can also access your booking details from your account.

Cancellation and modification policies vary by operator. Please check the specific terms and conditions on your booking confirmation. Most operators offer free cancellation up to a certain number of days before departure. Contact the operator directly for assistance with changes.

You can access your e-tickets anytime by logging into your account and viewing your bookings. Alternatively, check your email for the confirmation message which includes your tickets. If you still can't find them, contact support and we'll resend them.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. All payments are processed securely through Stripe, ensuring your financial information is protected.

Absolutely. We use Stripe for payment processing, which is PCI-DSS compliant and uses industry-leading security measures. We never store your full card details on our servers.

Refund policies vary by operator and trip. Generally, if you cancel within the specified timeframe, you'll receive a full or partial refund to your original payment method within 5-10 business days. Check your booking's specific terms for details.

Yes, a receipt is included in your booking confirmation email. You can also download invoices from your account dashboard. For business bookings requiring specific invoice details, contact the operator directly.

Bring your e-ticket (printed or on your phone), valid photo ID, comfortable clothing appropriate for the weather, and any personal items you'll need. Check your booking confirmation for any trip-specific requirements like packed lunch or walking shoes.

Your booking confirmation includes the pickup location and time. Most operators have multiple pickup points across different towns. Arrive at least 10 minutes before the scheduled departure time. The coach won't wait for late arrivals.

Unfortunately, if you miss your coach, you won't be able to join the trip as the coach cannot return to pick you up. Contact the operator immediately to discuss your options. Please arrive at least 10 minutes early to avoid missing your departure.

This varies by trip. Check your booking details for what's included. Some trips include meals or refreshments, while others may have scheduled stops where you can purchase food. Many passengers bring their own snacks and drinks.

If a trip is cancelled by the operator due to severe weather or unforeseen circumstances, you'll be offered a full refund or the option to rebook for another date. The operator will contact you as soon as possible if this occurs.

Accessibility varies by operator and vehicle. If you have specific accessibility requirements, please contact the operator directly before booking to confirm they can accommodate your needs.

No, you can book as a guest. However, creating an account makes it easier to manage your bookings, view your trip history, and receive personalized recommendations.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a link to reset your password. If you don't receive the email, check your spam folder or contact support.

Yes, you can update your email address in your account settings. You'll need to verify your new email address before the change takes effect.

Click the "Unsubscribe" link at the bottom of any marketing email, or adjust your email preferences in your account settings. Note that you'll still receive important booking confirmations and trip updates.